Summary:
- Amazon suspends or removes listings due to compliance failures.
- Many violations stem from missing documentation or failed testing.
- Qalitex Laboratories offers testing, COAs, SDS, and regulatory support to keep your listings live and compliant.
Introduction Running an Amazon business is exciting—but it comes with serious responsibilities. Sellers in health-related categories like dietary supplements and cosmetics face high compliance scrutiny. At Qalitex Laboratories, we’ve worked with hundreds of brands to resolve Amazon compliance problems through expert testing and documentation. Understanding these common pitfalls helps you stay one step ahead.
1. Missing or Invalid COAs Amazon requires up-to-date Certificates of Analysis (COAs) from third-party laboratories. Submitting outdated, self-generated, or incomplete COAs is one of the top reasons for listing rejections. Qalitex Laboratories provides ISO-compliant, batch-specific COAs for dietary supplements and cosmetics to keep your documentation audit-ready. Learn more about our COA services.
2. Unsupported Health Claims Marketing claims such as “boosts immunity” or “reduces fine lines” must be scientifically validated. According to FDA guidance on structure/function claims, unverified or misleading claims can be deemed misbranding. Our team helps ensure your product claims are compliant with both FDA and Amazon policies.
3. Misleading Labeling Improper ingredient listings, non-standard serving sizes, or exaggerated benefit statements can trigger compliance reviews. Amazon holds supplement and cosmetic brands to high standards. Our label review services identify compliance risks before your product goes live.
4. Incomplete SDS or MSDS Documents Cosmetic and ingestible products often require a complete Safety Data Sheet (SDS). Failing to include this document—or submitting one that doesn’t meet OSHA standards—can delay your approval. Qalitex Laboratories prepares compliant SDS for cosmetic and supplement products.
5. Microbial Contamination Supplements and cosmetics must pass microbial safety testing. Common failures include contamination by E. coli, Salmonella, yeast, or mold. Amazon can delist products after customer complaints or random audits. Our microbiological lab services ensure your product meets safety standards.
6. Heavy Metals Above Limits The FDA and Amazon enforce strict heavy metal limits in supplements and personal care items. For reference, the FDA’s Guidance for Industry on Lead in Food outlines current standards. Qalitex Laboratories screens for lead, arsenic, cadmium, and mercury to confirm safe levels.
7. Packaging Compliance Failures Your product’s outer packaging must follow Amazon’s standards: tamper-evident seals, batch numbers, expiration dates, and compliant labeling. Packaging that fails to meet these criteria can result in rejections or suspensions. We advise clients on packaging best practices as part of our regulatory support.
8. Use of Restricted Ingredients Amazon maintains a restricted products policy to protect customers from harmful substances. If your product includes a banned ingredient or exceeds permissible levels, it may be delisted. Our custom formulation reviews flag these issues early.
9. No Stability or Shelf-Life Testing Many sellers overlook stability testing, which Amazon increasingly expects for products like probiotics, actives, and natural cosmetics. Qalitex Laboratories provides accelerated and long-term stability studies to support your shelf-life claims.
10. Slow or Incomplete Response to Compliance Requests When Amazon flags a listing, time is critical. Delays in providing proper documentation can lead to permanent removal. Our team delivers fast, Amazon-ready documentation packets to resolve compliance escalations.
How Qalitex Laboratories Helps You Stay Compliant We support Amazon sellers at every compliance checkpoint:
- COA generation for supplements and cosmetics
- Microbiology, heavy metal, potency, and allergen testing
- SDS and regulatory documentation
- Custom test panels based on category and claim type
- Expedited documentation delivery
Conclusion Amazon compliance doesn’t have to be a mystery. With the right lab partner, you can avoid costly mistakes and focus on growing your business. Qalitex Laboratories gives you peace of mind and protects your listings with proactive testing, documentation, and regulatory insight.
Stay compliant and stay live—test your product with Qalitex Laboratories today.
FAQ
Q: Can Qalitex Laboratories test both finished products and raw materials?
A: Yes. We provide testing at multiple stages—from raw materials to final product batch testing.
Q: How often should I retest my product to stay compliant?
A: We recommend batch-specific testing for new production runs and quarterly verification for ongoing quality assurance.
Q: What happens if my product is already suspended by Amazon?
A: We help you generate the testing and documentation needed to respond to Amazon’s compliance team and potentially reinstate your listing.
Q: Can you test for ingredients on Amazon’s banned or restricted list?
A: Absolutely. We can create a custom panel to ensure your formulation avoids restricted compounds or unsafe concentrations.
